Introduction

JB Master Painter & Remodeling (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or quote
• Contact us via phone, email, or contact form
• Schedule a consultation
• Sign up for our newsletter or promotional emails
• Leave a review or testimonial
• Communicate with us through our website

This information may include:

• Name
• Email address
• Phone number
• Home address
• Project details and preferences
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit
• Device information

We may use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

• Respond to your inquiries and quote requests
• Schedule and coordinate painting projects
• Communicate about your project status
• Process payments and send invoices
• Provide customer support

To Improve Our Business

• Understand how visitors use our website
• Improve our website functionality and user experience
• Develop new services and offerings
• Analyze trends and customer preferences

For Marketing and Communication

• Send promotional emails about special offers (with your consent)
• Share company updates and painting tips
• Request reviews and feedback
• Send appointment reminders

For Legal and Safety Purposes

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud and maintain security
• Resolve disputes

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Website hosting services
• Email marketing platforms
• Payment processors
• Scheduling software
• Analytics services

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission
• Restricted access to personal information
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. Contact us to review or correct your information.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions (such as records we must retain for legal or accounting purposes).

Opt-Out

You can opt out of receiving marketing communications from us at any time by:

• Clicking “unsubscribe” in our emails
• Contacting us directly
• Updating your communication preferences

Do Not Track

Some browsers offer “Do Not Track” signals. Our website does not currently respond to Do Not Track signals, but you can manage cookies through your browser settings.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information about cookies, visit www.allaboutcookies.org.

Third-Party Links

Our website may contain links to third-party websites, such as:

• Social media platforms
• Review sites
• Supplier websites
• Industry resources

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it’s used
• Right to delete your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date at the top
• Sending an email notification for significant changes (if you’ve provided your email)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

JB Master Painter & Remodeling

📍 Address: Baton Rouge, LA
📞 Phone: (281) 921-2261
✉️ Email: JBmasterpainter@gmail.com
🌐 Website: jbmasterpainter.com

Business Hours: Mon-Fri 9-4pm

We will respond to your inquiry within a reasonable timeframe.

Consent

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

This privacy policy is designed to comply with general privacy principles and regulations. For specific legal advice regarding privacy compliance in your jurisdiction, please consult with a qualified attorney.